SHIPPING

We are a small direct-to-consumer family farm and we offer a premium quality product delivered direct from our 'farm gate to your front door'. 

We use a cold chain freighter for everything excluding our box sets of eggs - which travel via ambient temperature freight. 

Brisbane, Gold Coast, Sydney and Surrounds are serviced weekly.

All other areas are serviced monthly - just get in touch and we will let you know the next schedule service. 

We pack and ship all the received orders generally at the start of the week Order close midnight Sunday for that weeks shipping. 

Sometimes things happen (our cold freight system is fragile and if we don't make it to the freighters in time for the truck to leave  (its an hour drive to the depo through the hills of old byron bay in our bumpy dinky cool truck) BOOM - no orders go out that week and orders get bumped to the following week.)

SO IF YOU ARE IMPATIENT THEN WE ARE NOT THE FARM FOR YOU.

EQUALLY IF YOU DECIDE TO BE RUDE TO OUR PRECIOUS STAFF THEN YOU WILL ALSO BE SHOWN THE DOOR. 

 

Depending on when you live depends on when you'll receive your order - generally by the end of the week. 

We update our available stock all the time - so if a product appears sold out just click the link and we will let you know when its back in stock.

We are a small business and we are all about being supplying amazing local food to our neighbours in an efficient way that doesn't cost the earth. 

Please feel free to contact us if you have any other questions. 

 

Cheers!

Morgwn + George

 

Frequently asked questions:

Is it frozen?

Yes, we ship our freshly frozen chicken, pork and beef in boxes with lots of ice to last the journey. It is a 1 sometime a 2 week journey. We have found that most people freeze our product immediately anyway (fresh still available by request) and if you want it for the weekend there is lots of time to defrost!

 

Will You collect the boxes?

You can bring them back to us at one of our farmers markets. or drop them to our driveway at 864 Fernleigh road in Brooklet. 

We will still use the recycled polystyrene boxes (we get them 2nd hand and use them 3 times sometimes many more times) and sanitize them.

We will transition to a recyclable cardboard insulated (recyclable) box as we grow. 

Can I pay via eft?

Yes, you are given the option at the very end of checkout.  just write your last name / order number as the reference please.

 Can I track my order online?

Yes, you will receive email/mms updates and our courier has a (little bit clunky!) tracking service.

 I want something that’s not listed as an option on your site for a dinner party / wedding / my mates birthday can you help me?

Drop us a note and we can help you :) 

I live in Melbourne / Mildura / Dubbo / an island in the middle of the ocean...? 

most of the time its a yes, but we don't service everywhere - if your order costs the earth to ship to you then we will get in contact and figure out what option would work best. (lots of our regulars need to pick up their orders from a nearby depo/supermarket or post office and so they order once a month in bulk) 

Limit of 2 broth'er packs per person for super regional areas as shipping multiple broth'er packs by themselves isn't financially viable for us.

We will let you know when the numbers don't work.  

We ask that you go halves in the cost of shipping to far away / regional places, especially if we need to use a specialised carrier.

get in touch